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Privacy Policy

Last updated: 20 Aug 2022

1.0 Introduction

Confluo is a platform for improving your productivity (the “Platform”). Confluo cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Confluo Ltd. collect, use, and share your Personal Information.

2.0 What information we collect

We collect two categories of information: Information You Provide and Automatically Collected Information. More detail about each of the categories is provided below.

2.1 Information You Provide

  • Profile Information. We collect information that you provide when you set up your Confluo account, such as your full name, username, email address and password. You can add other information to your profile, such as a bio or a profile photo.

  • User Content. We collect the data you create or share through the Platform, including activities, tasks, events, highlights, skills, and likes, and the associated metadata (such as when and by who the data was created).

  • Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, feedback about your use of our Services or information about possible violations of our Terms of Service (our “Terms”) or other policies.

2.2 Automatically Collected Information

  • Usage Information. We collect information about how you engage with our Services, including information about the data you see, how long and how often you use our Services, how you engage with other users, your search history on the Platform, and your settings.

3.0 How We Use Your Information

We use your information to operate, provide, develop, and improve our Services, including for the following purposes.

  • Provide and administer our Services, such as enabling you to create and share data and to interact with other users and their data.

  • Personalising and customising your experience on the Platform.

  • Maintain and enhance the safety, security, and stability of our Services by identifying and addressing technical or security issues or problems.

  • Review, improve, and develop our Services, including by monitoring interactions and usage across your devices, analysing how people are using our Services, and informing our algorithms.

  • Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people.

4.0 Your Rights and Choices

You have rights and choices when it comes to your information. Some of these rights apply generally, while others will only apply in certain circumstances.

Access your information: You can ask us, free of charge, to confirm what information we process about you, to provide certain information about the processing, and for a copy of your information. In-app controls enable you to access your information that is available to other users when you navigate to the "profile" page on your account.

Delete your information: You can delete or ask us to delete some or all of your information. In-app controls enable you to:

  • Delete the content on your profile, such as your User Data and your Profile Information.

  • Delete a particular piece of data.

5.0 Data Security and Retention

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.

We retain information for as long as necessary to provide our Services and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Services, and enhancing the safety, security and stability of our Services), and for the exercise or defence of legal claims.

6.0 Privacy Policy Updates

We may amend or update this Privacy Policy from time to time. We will notify you of any material changes to this policy by a notice provided through the Platform or by other means. The “Last Updated” date at the top of this policy reflects the effective date of such policy changes.

7.0 Contact us

You can email us at info@confluo.app. You can also contact us at our postal address at:

Confluo Ltd, Kemp House, 152-160 City Road, London, EC1V 2NX

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